AT&T Set to Offer No Contract Wireless Home Phone

Terms like "no contract" and "wireless" usually aren't associated with home phone service, but that's exactly what AT&T now offers.  Basically how it works is you use your existing home phone, but it makes calls using ATT's wireless network instead of a landline connection.  The graphic below shows how you connect your home phone using AT&T's device:

One of the major perks of this is that the AT&T Wireless Home Phone device is portable, so you can take it with you anywhere in the country and still have your working home phone.  The new no commitment prepaid home phone plans look like this:

 

-- $20 per month for unlimited, nationwide calling.

-- $15 per month for 1,000 minutes of international long-distance, including wireless and landline numbers in Mexico and calling to over 50 other countries such as Canada, China and India.

-- One-time cost of $99.99 for the Wireless Home Phone device.

-- Voicemail, caller ID and call waiting are all included at no additional cost

You may also be interested in: Daily cell phone specials from AT&T 

And on top of all this, it's only $9.99 to add your home phone to your existing FamilyTalk plan or $19.99 for unlimited nationwide calling.  If you do choose to go the contract route, the home phone wireless device is free. 

Basically this is a very nice option if you prefer to keep a home phone line, and being you can use this phone just about anywhere you go makes this a very attractive option. For more information view the full AT&T No-Contract Wireless Home Phone Press Release.

AT&T Home Phone Customer Service Problems

Today we have yet another negative review on AT&T's home phone service, which is becoming a regular thing around here.  This review posted by an anonymous user, describes the trouble they had trying to move their service after moving.  I personally had some trouble with customer service when I first got the service, as their technician showed up earlier than the time they gave, and then tried to blame us for not being there for the installation.  After threatening to go to another service, the situation was resolved.  Here is our anonymous poster's experience with AT&T customer service:

"I cannot believe the problems that I have had with AT&T. After several minor incidents with AT&T that I looked over, this last one I am not so sure that will be possible with. We recently moved. I called AT&T on the 19th of the month to schedule having my service transferred to my new address. I had them turn off my home phone and DSL on the 28 at my old address and turn on my phone and DSL at my new address the same day. Well by Saturday it still was not on. I spent several hours on the phone being sent from customer service to repair and repair to customer service. Repair tells me that they cannot help me because my phone has not been turned on and that they cannot repair the line until it is. Customer service says that it is on and that it needs repair. Finally someone in customer service tells me that I live on a line where the city I live in recently changed the way it works and that my new number does not match with the side of the line I live on. They tell me that between one and two p.m. on June 1st it will be turned on. They said I should be home in case they need to come in to see if there is an issue but that there should not be. Well at 1:45 p.m. I call because low and behold there still is no phone line. They tell me that they are unable to give me a time frame in which it will be turned on but that by the end of the day it will be on. I have an appointment for between 1 and 2 p.m. on the 2nd just in case it does not work once they turn it on. Well at 7:30 p.m. still no line. I call the repair center because customer service is closed just to see if it is showing as complete, because if it doesn't then repair won't touch it tomorrow because it has not been turned on. Needless to say, they tell me NO, it has not been turned on. Needless to say I will be calling them tomorrow to give them a piece of my mind and letting them know I will be contacting a lawyer if they do not complete their part of our agreement. They have cost me over $500 dollars because they cannot do their jobs and turn my phone and internet on and they are fixing to lose some of their money when I call my lawyer tomorrow if it is not turned on."

Feel free to share your experiences or thoughts in the comments below.

Cheap Home Phone Service

Being I was finally able to cancel the horrible Charter Service, I was able to use our free tool here on this site to shop for cheap home phone service, and wanted to report my results here for anyone that is curious on the shopping process.  I entered my information in the boxes above, and right away I got offers from both regular AT&T and U-verse, along with Verizon, and unfortunately Charter.  Well Charter was out right away for obvious reasons, so it was going to be some form of AT&T or Verizon.  We've featured a pretty wide variety of AT&T U-verse reviews, ranging from great to rip off, but I have some friends who have U-verse and I've checked it out before, and I liked what I saw and heard about the service.  I also have high opinions on Verizon service, and use them as my cellular provider.  On the price side of things, Verizon was a bit higher, but I was OK with that fact being I know that their service has been great the past few years.  The one drawback for me was that Verizon Fios TV isn't offered in my area, therefore I couldn't package my Internet/Cable/Home Phone through Verizon, but thankfully U-verse did offer all three services, and on top of that offered a $200 reward card back with their offer.  So AT&T U-verse gets my service, with a great price on bundled service, and $200 back on top of that.  So I can now tell you all first hand, that our free local provider quote tool is the best way to shop for home phone service and even bundling it with other services you may need.

AT&T Wireless Smartphone Holiday Sale Gift Card Offer

Usually our site features news and reviews on home phone services, and recently we've written a lot about AT&T home phone service, as well as AT&T Uverse, so we figured some of our readers may also be interested hearing about a special holiday offer on AT&T cell phones as well considering many people now use their cell phone as their primary line.  Starting today, and for one week only, AT&T through LetsTalk is offering a $50 Visa gift card with an AT&T smartphone purchase.  The offer is valid from 12/22/09 through 12/28/09.  With holiday shopping in full swing, this is a great offer to help out with a little more Christmas cash, on top of getting a smartphone that can do it all.  We also welcome any reader reviews of AT&T wireless service along with our usual home phone and cable service reviews on our site.  Click below to take advantage of the $50 gift cart with smartphone purchase deal:

West Palm Beach ATT Customer Not Happy with Service

We got another very negative review on AT&T service from Aleida in West Palm Beach, Florida.  It seems Aleida experienced a major problem with AT&T customer service not following through on waiving fees, and is now stuck with a big bill.  Check out her full (and unedited) review of AT&T service below:

AT&T/Bellsouth WPB FL They are liars, thieves, communists and they suck!!


I moved to the apartment next door. Everything was working fine until I found out that the jack in the room that I chose to use for my office was not working. When I called AT&T/Bellsouth, I told them the situation and they told me it would be a $99 charge to make the one call and an $85 charge to re-wire the line for the jack in that room. A woman named Sarah told me that they were going to waive all these charges. She promised me this. I even called several other times over and over and again I was assured that these charges would be waived. Then I received the bill. The bill stated that I owed $305!! $305!! You can just imagine how I felt. I was not expecting these charges as I was told it would all be waived. So now I contacted them again to see what was going on. I was on the phone from 11:30AM-2:30PM. Which they kept transfering me from one dept. to another. What it came down to was that they told me "No matter what they said to you we don't care and you have to pay these charges". A big communist lie! I am now stuck having to pay $305! AT&T/Bellsouth LIED TO ME!!! AT&T SUCKS!!!! Thinking seriously about going to Comcast!! AT&T SUCKS CANAL WATER!! Everybody in their little depts. are liars and thieves! Do not choose AT&T for your service provider. They do not stand by their word!! Again AT&T sucks. EVERYONE OF THEM CAN GO STRAIGHT TO HELL FOR ALL I'M CONCERNED. Aleida - West Palm Beach, FL

Another Review of AT&T Home Phone Service

We received another opinion in our comments section to add to our list of AT&T home phone reviews, and felt it was extensive enough to post so everyone can read and decide for themselves.  This anonymous poster is not happy with AT&T's hidden fees, and not being able to get problems fixed with customer service without a big runaround. Here is what the person had to say:

"AT&T is a scam. If you pay attention closely to your bill you will notice little charges here and there and when you add them up it's alot. Mine came out to an extra $21 a month before taxes. I called to get those things removed and they wanna charge me to remove them and then taking them off comes out to a different amount than what it shows on my bill. Wouldn't you think if I am paying $21 a month for these things that taking them off would take $21 a month off my bill but it turned out to only take off $3 a month. So either way they are still getting the money out of you. And it's not even features, it's the service wire plans, that we don't need because we rent, so wires aren't our responsibility. It's not our house to make changes to. We ordered a private blocked unlisted number and they only gave us unlisted. I called to let them know and instead of adding the features we ordered from the beginning the person added it as a new order, so we got charged a fee for adding it later. I called to remind them we ordered it the day we ordered service and we shouldn't be charged for their mistake and they tell me they can't do anything about it. The woman I spoke with told me that when you order service with them you have to know what you want and ask for it and everything you expect it to come with, that its not their job to explain to you their features in whole. It sucks they can get away with all these charges. It sucks more for us because there are no other companies that service our area at this time. :( "

A pretty negative review for AT&T service.  This is actually the second negative review on ATT home phone service we've featured.  We're still hoping to hear from any of you that may have a positive ATT experience.  If you have ATT home phone service, we would like to hear your opinions on the service in the comments below.

AT&T Home Phone Service Review

So after my initial rant about my Charter service, I've ventured out and questioned a few friends of mine on what they think about their service. I've gotten a few who answer with "I have no need for home phone service." Which is due to the current cell phone rage replacing some peoples need for a home phone. One of my friends that does have a home phone, got AT&T service a few months ago, when they were lucky enough to switch their cable, Internet, and phone from Charter service.

I have AT&T cell phones, but hadn't heard of AT&T U-Verse until my friend informed me that they were having it installed. I looked up some numbers, and it seems AT&T only charges about 28 bucks a month for their basic phone service, and my friend said the service is top notch compared to the Charter nightmare. The service hasn't been out, and he hasn't experience any interference when talking. I'm sure some of you may have more advanced needs than just the basic service, and if you have an experience with AT&T's more advanced phone features, please feel free to share them here, but from what I can tell, their service is good, and if you have a choice at all in your area, choose AT&T phone service before even considering Charter!